Shipping + Returns
We’re sure you’ll fall madly in love with your purchase just as much as we loved handcrafting it for you. However, we understand love at first sight doesn’t always turn out the way we wanted it to. Should you need to exchange or refund a FAUN item, here’s what to do:
- Email us within 5 days of receiving your order.
- Return merchandise to FAUN within 18 days of receiving your order.
- Items must be in 100% new condition, unworn, and unwashed.
- Return postage is not covered by FAUN Studios.
- For exchanges, the replacement item’s shipping must be covered by the customer.
Have questions about our Shipping & Returns Policy? Hop on over to our contact page.